Cornelia & Eastanollee Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM
Give us a Call: (706) 776-2240
Mon - Fri: 8:00 AM - 5:30 PM
Give us a Call: (706) 779-5574
5

Very professional staff and service leaving you well served but also knowledgeable about what your vehicle needs. These people make you feel like family and are always there when you need them!

4

Everything went as planned

Steve, Thank you so much for taking the time to leave us a rating.

- Barrett Automotive - Toccoa
5

5

5

Barrett Automotive is not the cheapest shop in town, but it may be the best. They are thorough, warranty their work, and great to work with. They do stay very busy, so it can sometimes take a little time for them to get to you, but the tradeoff in quality work is worth the extra time and money. I particularly love the electronic quote system they use that includes a detailed breakdown of the work they propose including photos of broken and worn components. I've had them work on all of my vehicles: Honda, BMW, and Ford. They do good work on everything I bring them.

5

Barrett Automotive was absolutely amazing! We called after contacting two other auto repair shops only because the first time I called them they were already closed for the day. The first local mechanic checked the code and told me he would have to get back to me on the price, after two times in one week calling them I received an extremely high estimate. The second repair shop made an appointment to make a thorough inspection and said they suggested I take it into the Toyota dealership to have it repaired and they were nice enough not to charge me for the inspection fee. Finally, we went home and called Barrett again, I told Amber what the other shops suggested (not including the quote that was given to us by the first mechanic). She had us bring it that afternoon and asked if we could leave it and they would call me the next day to give us an estimate for repairs. The part did have to come from Toyota and I told her to go ahead with the repairs. We would have had to have our truck towed to Gainesville since it would lose power when driving it, Barrett was only 3 miles from our home. It took a few days for the part to come in and Amber kept in touch to give us a progress report. I believe it was Chris was the mechanic's name, they started repairs the afternoon they received the part and had it together in about a day. They texted me the day they had it ready. It runs great and we couldn't have asked for friendlier more proficient service than we received at Barrett!! Also, a day or two after we got it back Nicole called to make sure the truck was running in top form again. We appreciated the service we received and will continue to make Barrett our place to call if we are in need of repairs in the future.

5

The staff was very nice and quick to greet me. Nicole kept me updated on everything and they are great about answering the phone. My car had a bunch of repairs and within a week it drives like a dream. Thanks guys!

Ms.Hukill, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Barrett Automotive-Cornelia. We look forward to serving you for many years to come!

- Barrett Automotive LLC
1

I waited two hours for nothing. I had a appointment for a alignment and before they even did anything, they did a two hour inspection trying to upsell more work. Very disappointed and won't go there again! I never even got my alignment.

Hey Donna, I am so sorry you had a bad experience. We definitely failed you on communication and I apologize and take full responsibility for that. The technician was unable to perform the alignment due to inner tie rods being loose and the front struts being worn. There is no way to perform an accurate alignment with worn steering and suspension components and that would be dishonest to take your money and say we aligned the vehicle and know that it was not done correctly due to bad parts, but we should have communicated that much sooner. Our inspection process is not to upsell more work but to let you know the true health and safety of your vehicle so you are more equipped to make the best decision possible when it comes to vehicle repairs and maintenance. Too many places just change oil or do repairs and never check any thing else, and that is not us and never will be. We will always perform a quality inspection and report all the findings to you so you know everything about your vehicle, even though that does take more time. What you do with the findings is completely up to you and we will never pressure you to spend money with us, we just inform and present what we see.

- Barrett Automotive - Toccoa
4

People are all awesome, great work, a little pricey

5

I was given the wrong battery at the parts store but the guys here had the correct one delivered within a few minutes and had me on the road in no time!! Very happy with the service!!! Definitely recommend them and will use them again myself!!+

Barrett Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Barrett Automotive LLC (706) 776-2240, Barrett Automotive - Toccoa (706) 779-5574 if you have any issues in accessing any area of our website.